Deactivate or reactivate a member
Remove someone's access when they leave, keep their history, and restore it later if needed.
Last updated Nov 10, 2026
Deactivating stops someone signing in and keeps their history. There's no way to remove a person entirely.
Who can do this: roles with Manage members, Owners and Admins by default. See Roles & permissions.
Deactivate a member #
- Reassign any goals someone else should now own. Deactivated members keep theirs.
- Open Settings. Under Workspace, click Members.
- On the person's row, open the ⋯ menu and choose Deactivate user. It applies at once, with no confirmation. The owner can't be deactivated, so transfer ownership first.
After you deactivate a member #
- They can't sign in or check in. Their past check-ins keep their name.
- Their meeting capture and connected apps stop, and scheduled meeting bots are cancelled.
Reactivate a member #
- On the Members page, open the Inactive tab.
- On the person's row, open the ⋯ menu and choose Reactivate user.
The row returns to the Active tab, and their meeting capture resumes.
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